Help with clearing your cache

Google Chrome

1.   Click the menu icon in the browser upper right corner. Click Settings on the bottom of the menu.

2.   From settings, click Show advanced settings…. at the very bottom of the settings section.

3.   Scroll to the privacy section and click Clear browsing data.

4.   Select Cached images and files. Uncheck all other options to avoid deleting browser history, cookies and other things you may wish to retain. Change Obliterate the following items from to the beginning of time.

5.   Press Clear browsing data. 

Firefox

1.   Click the Firefox menu in the top left corner.

2. Choose the right arrow next to History, and click Clear Recent History.

 

3.   Make sure Details is expanded, then select Cache from the list. Uncheck everything else.

4.   In the Time Range to Clear drop down, select Everything.

5.   Select Clear Now. Your computer will work for a moment, and the process will be completed. You’ve successfully cleared Firefox’s Cache!

Safari

1.   Once your browser is open, click Safari menu and select Empty Cache

2.   Click Empty

 

Internet Explorer 9, 10, and 11

1.   Once your browser is open, click the gear icon at the top right to open the Settings menu. Then, select Safety and Delete Browsing History.

2.   Select Temporary Internet Files. You will also need to unselect all of the other boxes. This option makes the window also delete objects from websites in your Favorites folder, which is necessary to completely clearing your cache.

3.   Click the Delete button next to the bottom of the window to perform the operations (i.e. clear your cache by deleting temporary files).

4.   Your computer will load for a moment, and then the process will be completed.

We're a charity and rely on donations to continue our life-changing work.

How you can help

Help our specialist nurses continue to support those in need


Image