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Face-to-face fundraising (private sites)
You may have talked to one of our fundraisers at your local supermarket, train station or garden centre.
They are an important part of our effort to raise awareness about osteoporosis and bone health and help us fund research.
This page answers some common questions our supporters ask about our fundraisers. If you have a question which isn't answered here, you can contact us at supporters@theros.org.uk or on 01761 473 287
supporters@theros.org.uk
01761 473 287How can I recognise a Royal Osteoporosis Society fundraiser?
Our fundraisers wear an ID badge with their name and our charity number clearly visible.
Registered charity number: 1102712 (England and Wales).
Who helps us fundraise?
We work closely with an agency called Gather Campaigns Limited. We make sure all our fundraisers meet our high standards. This includes the regulations and codes of conduct as set out by the Fundraising Regulator and Chartered Institute of Fundraising.
When do we fundraise?
Our fundraisers are licensed to fundraise Monday – Saturday between 09:00 and 18:00
Where do we fundraise?
Our fundraisers work across London and the southeast, at Private Sites. To find out if fundraisers are in your area, please consult the list below which details where our fundraisers will be each week.
- Week commencing 22nd July:
- Braintree Market, Braintree
- Cornmarket St, Oxford
- Earls Court Rd, London
- FixLocal, South Kensington, London
- Week commencing 29th July:
- Boots Peckham, London
- Starbucks Holland Park, London
- Marks & Spencer Cheltenham, London
- Week commencing 5th August:
- Whittard of Chelsea Wimbledon, London
- Regent St, Swindon, Wiltshire
- EE, Balham High Road, London
- Week commencing 12th August:
- Mile End Station, Bow, London
- Phone Xperts, Peterborough
- McDonalds Hackney, London
- Mountain Warehouse, Maidstone
- West Hampstead Square, London
- Primark, Croydon
- Week commencing 19th August:
- WHS Smiths, Southampton
- Cafe Nero, Clapham Junction, London
- Barclays, Chelmsford town centre, Essex
- Week commencing 26th August
- Superdrug, Hemel Hempstead
- High St, Canterbury
- WHS Wimbeldon
- CEX Bromley
- Week commencing 2nd September
- Wilkinsons, Stratford, London
- Week commencing 9th September
- Sainsbury's, Tooting High St, London
- Tesco, Maidenhead
- Holland & Barrett, Redhill
- Week commencing 16th September
- Sainsburys Swindon
- Regent Street, Swindon
- Card Factory, Farnborough
Please note that whilst we endeavour to keep this list up to date, our fundraising locations are subject to change on short notice. If you've encountered our fundraisers at a location not yet listed here you can email us at fundraising@theros.org.uk for confirmation.
How to make a complaint
If you have any feedback on our fundraising efforts, please get in touch. If this is a complaint it will help any investigation if you can include:
- Date and time of the incident
- Your name and location of the venue
- Your telephone number or email address, so we can contact you
- Fundraiser’s name and ID number would be helpful
To give any feedback, please call our fundraising line on 01761 473 287 (Monday – Friday 09:00 to 17:00) or email supporters@theros.org.uk
