You may have talked to one of our fundraisers at your local supermarket, train station or garden centre.
They are an important part of our effort to raise awareness about osteoporosis and bone health and help us fund research.
This page answers some common questions our supporters ask about our fundraisers. If you have a question which isn't answered here, you can contact us at supporters@theros.org.uk or on 01761 473 287
FAQ's
Our fundraisers wear an ID badge with their name and our charity number clearly visible.
Registered charity number: 1102712 (England and Wales).
We work closely with an agency called Gather Campaigns Limited. We make sure all our fundraisers meet our high standards. This includes the regulations and codes of conduct as set out by the Fundraising Regulator and Chartered Institute of Fundraising.
Our fundraisers are licensed to fundraise Monday – Saturday between 09:00 and 18:00
Our fundraisers work across London and the southeast at Private Sites. To find out if fundraisers are in your area, please consult the list below which details where our fundraisers are this week:
We are not currently conducting face to face fundraising
Please note that whilst we endeavour to keep this list up to date, our fundraising locations are subject to change on short notice. If you've encountered our fundraisers at a location not yet listed here you can email us at fundraising@theros.org.uk for confirmation.
If you have any feedback on our fundraising efforts, please get in touch. If this is a complaint it will help any investigation if you can include:
Date and time of the incident
Your name and location of the venue
Your telephone number or email address, so we can contact you
Fundraiser’s name and ID number would be helpful
To give any feedback, please call our fundraising line on 01761 473 287 (Monday – Friday 09:00 to 17:00) or email supporters@theros.org.uk
