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Our Supporter Charter

We couldn't do all that we do without your support. We strive to be honest, accountable and respectful in all that we do.

We promise to:

  • Use your donations wisely to bring us closer to our shared vision of a future without osteoporosis.

  • Respect your privacy and contact you in the way you want. We respect your wishes and protect your data. We never sell or swap your details with other organisations.

  • Be honest and transparent by keeping you informed about how your donations are spent. We're always here to answer any questions about how we fund our work.

  • Listen and use your opinions to improve our work. We love to hear from our supporters and learning from what you have to say.

  • Be courteous and respectful by acknowledging your donations promptly, respecting if you do not wish to be thanked and responding to queries and complaints in a timely and professional way.

If you have any questions about how we work, please contact our friendly supporter team:

contact telephone01761 473287

The Royal Osteoporosis Society is registered with the Fundraising Regulator and is committed to its Fundraising Promise.